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Privacy policy

This policy is a generic template to be replaced with the client’s final version.

Data collected

When an order is placed, the shop may collect information required to process the purchase: identity, contact details, billing and shipping addresses, cart content, non-sensitive payment information and order history.

Purposes of processing

Data is used to manage orders, payments, deliveries, invoices, customer service, legal obligations and shop improvements.

Payment

Online payments are processed by Stripe. The shop does not store full bank card numbers.

Recipients

Data may be shared with service providers required for shop operation: payment, hosting, transport, accounting, technical support and competent authorities when required by law.

Retention period

Retention periods must be specified by the client according to her legal, accounting and commercial obligations.

Your rights

In accordance with applicable regulations, each person may request access, rectification, erasure, restriction or objection to the processing of their data.

The contact address dedicated to these requests must be added here.

Cookies and trackers

The client will specify here any cookies or trackers used by the shop, their purpose and consent methods when required.

These texts are placeholders. They must be replaced by the final legal content provided by the client.

Secure shipping

Certified break-resistant packaging for wine transport.

Ships within 24h

Your orders are prepared and shipped quickly.

Direct from the estate

Guaranteed origin and optimal cellar storage.

Customer service

The estate team is here to help every day.